由 社長 » 2011-01-22, 11:51
這兩天收到好幾位同好問可否改一下訂單,加哪本減哪本,又或者滙款時多匯或少匯多少,什麼時候再處理,也說不如多買二手書省些錢,也收一位同好的道歉......
很多人不明白為何我要堅持那些原則。但至少想像一下,只要有一輛火車不限乘客什麼時間到也可隨時開出,整個鐵路系統都會大混亂。售賣員人不按票價,隨意多收少收,遲收早收,整個財務系統都會崩潰。
這兩天小熊應其他同好要求希望"稍改訂單",最後僅是一天之差,我下單時Amazon回覆這樣的狀況:有四本書調價了(有加有減),有三本書售出了。即是說,我收到訂單後容許同好再更改,未完成更改,期間便會有新問題出現。若我不按訂單收費,最後一定有人要付出代價,而且代價也會按訂書量而增加。
規矩是有原因才定出來的,若我能通容一下,要麼不如取消規矩,又或者於說守規矩的人是傻瓜。
抱歉,我是一個原則性很強的人。
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